Thank you for the time you take to leave a quick review of this software. Survey design tool is extremely intuitive and provides previews for every type of answer and video tutorials. All rights reserved. ... SoGoSurvey is good tool for surveys. We advise you don't count on locating an ideal app that is going to work for each business regardless of their history is. Such all-encompassing product investigation guarantees you take out ill-fitting software products and pay for the one which offers all the function your business requires to realize efficiency. Are there any specific features that are especially practical for the industry you operate in? Through integrations, you can also easily centralize operational and CX data to give you insights on the best strategies and actions to take. The platform is user-friendly, customizable, and has great functions for data collection & analysis. Online survey tool SoGoSurvey (which begins at $40 per month for the Pro plan) sports a similar user interface (UI) as SurveyMonkey; both UIs break up the steps needed to carry out survey design, distribution, and reporting. Puntos a favor: Customer support is the main thing that I can talk about this survey software. To create meaningful surveys, the application lets you choose from a variety of question types like image choice, symbol rating scale, matrix grid, and NPS questions. We have noticed that the surveys translate well on mobile view. With its drag-and-drop tools and pre-built templates, survey creation is made simpler and faster. From designing and distributing a questionnaire to analysis and closing the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. SoGo's customer service experience is the best. It really meets all my needs, because allows me to measure the grammaticality of specific sentence by asking native signers all over the US. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. Since you can gather survey information online, you can work on your surveys anytime, anywhere. We tried to import our list from this source, but it didn’t end well. They recently rolled out some changes on their dashboard, but my team and I have quickly gotten used to it. That’s what. In terms of collating the responses of the respondents and collating them into a database, SoGo makes it easy for the survey conductor too. The system likewise uses two-factor authentication and even lets you set password expiration. CONS: I find it quite frustrating whenever I need to jump between pages to move questions around. In just a few steps, you’d be able to build the survey that you feel will get you the information that you need from your demographics. Other than this, we’ve been able to glean clear insights about our company through the surveys. Find out which tool is better with a detailed comparison of SoGoSurvey & Examinare Survey Tool. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SoGoSurvey reviews across a wide range of social media sites. PROS: The product is user-friendly and those new features makes the platform more eye-catching, reports and presentations look more professional. SoGo's customer service experience is the best. I’m using this tool for my academic purposes, and I am really satisfied with SoGo. It allows you to easily conduct surveys without the need for long hours of training. I have found that SoGo Surveys is much better than SurveyMoney and Qualtrics. The branching and skip logic tool was very handy as it made sure respondents only answered questions relevant to them based on previous answers. As you grow your team, the User Management section allows you to create sub-users and assign them permissions for various projects and parts of the platform. The reports are quite easy to generate and you can even categorize your participants’ answers in any way you want. Excellent survey tool backed by a great support team! It has complete survey design tools, pre-built templates, and question models that you can use to build meaningful surveys. Customer support is the main thing that I can talk about this survey software. Data is collated and reports are easy to read and analyse. Initially, we were searching for something to create pulse surveys in … PROS: SoGo survey offers intuitive interface that allows me to build professional looking surveys in order to utilize within my MSc research dissertation. To top it all off, they have a great team of customer support too! In addition, you can incorporate your own style and add your logo to your survey forms. Gives you control, especially on the reporting. You may accept all cookies and continue to browse or change your cookie preferences. I have to say that this product offers 24/7 support. Authenticates appropriate use, prevents fraudulent use, and provides security to visitors, Tracks and remembers your preferences and helps us to improve our site based on visitor use, Tracks and analyzes your use of the site and serves communication and marketing ads. Hide irrelevant questions and question skip logic, Full control of survey themes, colors, fonts and more, Graphical analysis of results ready to export to PowerPoint and Word, Fully customized and personalized email invitations, Pre-fill known data into visible and hidden fields, Display custom messages based on quiz scores, Multiple users for collaboration and enterprise deployment, Powerful data segmentation and data visualization, Text analysis and statistical significance, Share dynamic links to reports and dashboards, More question types, including Image Choice and Grids, Graphical analysis of results ready for export to PowerPoint and Word, Full control of quizzes themes, colors, fonts and more. Good for use, heavy on pockets! Features. PROS: SoGo Survey has helped me with my doctoral research project. It offers pre-built templates/library. We will only show your name and profile image in your review. You can do unlimited questions and create unlimited surveys. The software also comes with a smart Net Promoter Score (NPS) to help you identify and prioritize at-risk customers. "It is very intuitive and really helps to build the perfect survey. Basic – Free. Since companies have distinct business wants, it is rational they abstain from picking a one-size-fits-all, ideal system. Don’t just try to solve problems as they occur. With that information at hand you should be equipped to make an informed buying decision that you won’t regret. SoGoSurvey is a strong survey building tool with strengths in survey distribution and data reporting. Copyright © 2021 FinancesOnline. User Review of SoGoSurvey: 'SoGo is being used to solicit information from our clients both key-buyers and members (general program users). Senior Associate, Strategic CommunicationsInternational Council on Clean Transportation, Business Strategy SpecialistAmerican Association of Critical-Care Nurses, Healthiest Employers® Program ManagerSpringbuk, Human Resources ManagerEmbassy Suites Orlando. Its interface is intuitive and user-friendly, you are allowed to customize the format of the questions in many ways, and you can insert files and image attachments. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at … One would have to dig through the dashboard controls to find what they are looking for. Position of SoGoSurvey in our main categories: SoGoSurvey is one of the top 20 HR Software products, SoGoSurvey is one of the 3 Survey Software products. Not only does it help you craft the right questions that you want to ask your participants, but it also allows you to dress up your survey according to your company’s branding. PROS: After thoroughly going through the available survey tools in the market, we have identified SoGO as the one that provides us with the most value for our money. Lastly, SoGoSurvey offers different pricing plans depending on your needs. It may be a good idea to read a few SoGoSurvey Survey Software reviews first and even then you should remember what the solution is supposed to do for your business and your workers. It is this level of reliability that we look for because we send out surveys regularly. Next, you must do the research thoroughly. SoGoSurvey EX opens a strong communication channel between management and employees with its employee surveys, assessments, real-time behavior trends, and data-rich employee experience reports. When I was doing some research I needed SPSS integration and they helped me to get this integration (although this integration was on the enterprise level). This has made our surveys more relevant to our participants, thus improving the response rates. SoGoSurvey also effectively blends ease of use and power just like its similarly designed competitors. Here are the details: Premium – $299 per month or $1,118 per year. PROS: This is one of the few tools in the market that you can rely on. PROS: First things first, I love how quick and easy it is to craft a survey. CONS: We have a few databases that it does not readily sync with. When we have needed changes or have had issues, the team always does their best to quickly address them effectively. With this feature, I have been able to present the data in a way that is digestible and actionable. Looking to find out how your customers feel about you? To help us better understand your use of our site and to display relevant content and ads, we use our own and third-party cookies. Various plans are available depending on which features and which tool you need among its four products: Survey Tool, Quiz Tool, Customer Experience, and Employee Experience. If there is anyone out there looking for a website to create a survey, look into SoGoSurvey. Because of all of these, this tool is N.1 in the market, it’s better even than SurveyMonkey. PROS: SoGo allows me to make the surveys the way I want, and this makes the tool special. We regret that with this setting you cannot participate in this survey. SoGoSurvey offers multi-channel feedback across the customer journey so you can provide consistent and individually-tailored responses in all touchpoints. “Deliver a complex survey in a user-friendly format”. Our powerful, flexible solutions serve clients across industries and around the world. Do you require an easy and straightforward solution with just essential features? Previously, people were undertaking paper forms, which is both non-environmentally friendly and extremely time consuming to analyse the data. Creating a complex survey is very easy and straight forward and this process is made even easier with pre-formulated templates. You should give it a try. I also love how responsive their final outputs are. Its interface is intuitive and user-friendly, you are allowed to customize the format of the questions in many ways, and you can insert files and image attachments. Offline surveys should be better supported as well. Its easy quite to navigate. SoGoSurvey provides numerous templates and questions for all your survey requirements. Makes it easy to reach out to participants worldwide. When you create surveys with the tool, it makes sure that you ask the right questions at the right time by pre-populating your surveys with questions that remain hidden until they are needed to be asked. SoGoSurvey integrates seamlessly with the following third-party applications: PROS: What I was searching for was a software where I can post multiple types of questions in less time. No other survey tool offers this much in their free version, as SoGoSurvey does. SoGoSurvey Pricing Packages: What’s Included in the Free Plan? Its quite economic and powerful solution. You can insert many types of questions so you can be sure that your data is … Show the community that you're an actual user. It has yet to fail us in terms of getting our surveys delivered via email. SoGo does not seem to support this action. From the data and anecdotal info we receive, we disseminate crucial findings to all relevant departments. I really appreciate how customizable SoGoSurvey is as a whole from the various question types to reporting to being able to easily replicate past surveys and tweak/update them as needed. Survey invites can be distributed and tracked via email, social media or SMS. You don’t need to have extensive knowledge of Javascript or coding skills to create your own surveys and quizzes. I have used this tool for my project on American Sign language. And, I have to say that this tool supports Spanish. It’s really a night and day difference. We have also been able to properly segment our participants without much effort on our part. Solution: Security in SogoSurvey is ironclad as it ensures that all critical survey information is securely stored. SoGoSurvey has a variety of pricing plans that you can choose from. I looked at may different sites and they were very limited in what they offer. PROS: I love how intuitive this tool is! I have been very pleased with the automation and process improvement that SoGoSurvey has enabled our team over our previous provider. PROS: Out of all the survey tools available in the market, we chose SoGo because it offers the most features at practically the same price as its competitors. Sending out anonymous surveys might also be a good addition to the list of features. Not all functionalities are within reach—one would have to dig through all the buttons just to find what he/she is looking for. The response rates are not easily accessible too. SoGoSurvey offers multi-channel feedback across the customer journey so you can provide consistent and individually-tailored responses in all touchpoints. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. We are impressed with its ease and ability to track survey results. SoGo also allows me to “test out” the survey just to check the responsiveness and to see the outcome of the survey for myself. They help me deliver a complex survey in a user-friendly format and still get the detailed information I need. It excels in surveys specifcially related to customer experience. CONS: The font properties of the surveys could still be improved. PROS: SoGo is the complete package when it comes to creating and conducting surveys. They were quick to respond to every query. Through integrations, you can also easily centralize operational and CX data to give you insights on the best strategies and actions to take. This is further complemented by a feature that lets you create matrix grid questions. Try Our Prebuilt Survey Samples & Questionnaires. CONS: We only send a few surveys in a year, but I do have a few suggestions on how to improve this program. On top of all this, its operations are backed by a competent support team. FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. If you ask yourself these questions it is going to be much easier to find a reliable solution that will match your budget. Good for use, heavy on pockets! The product offers 4 pricing plans, the first one is free. Of course, the overarching objective is for the data to inform process improvements and initiatives targeting client pain points. SoGo has everything you need in a survey tool! 4.7 / 5 "It is free, easy to use, and does not require specific training to create good, attractive forms. It really has wonderful features but they need to make something to put a side bar or highlight it. was testing a variety of survey software for my post graduate reaseach, and decide to try SoGo Survey. CONS: What I don’t like is the fact that this software is hard to find. SoGoSurvey provides numerous templates and questions for all your survey requirements. Text Box questions allow participants to answer questions in their own language, balancing qualitative and quantitative data from your surveys. Amazing support, robust enterprise-grade survey platform. Whenever we run into some issues when we create surveys, they are always ready to help us out. Online Survey Tool Features Share Report Cross Tabulation Online Survey Best Practices Increase Survey Response Rate Sarbanes Oxley Compliance Survey Post Event Survey Learn More Call +1 (800) 646-0520 Request a call Request a demo Request information. SoGoSurvey Best Surveying Tool (self.htwizbros) submitted just now by htwizbros. Integrations with Salesforce, Zapier, Asana, and more help you deliver data faster and generate more meaningful results. If it’s possible, more thorough training should also be conducted. They have a pretty helpful team working behind the scenes too. Copyright 2021 SoGoSurvey. You can still post your review anonymously. Online survey tool that relies on most other competitors for it's product features. I love the preview of the survey because it looks wonderful. improve brand loyalty, predict churn, and grow your business. They even offer free upgrade for students with many features. Overall, SoGo is a great tool to work with. Right now, it can be a little hard to dig through the data. The good thing is that even the free plan offers branching (and that is a features that you must pay for it in other software). The support team at SoGo survey are fantastic! All B2B Directory Rights Reserved. CONS: I’m not sure if I have to upgrade my account for more customized response options, but it would be nice to have access to more of those. Use an easy side-by-side layout to quickly compare their features, pricing and integrations. CONS: I haven’t come across any issues with this tool. Learn more about SoGoSurvey's Experience Management Platform, SoGoSurvey offers a comprehensive EX platform for, Transform Your Business with Experience Management. A team of research, design, and analysis experts delivering support every step of the way, The security you need to protect your data while uncovering valuable insights. Definitely the most user friendly platform I’ve used to date. CONS: Nothing. When you build a survey you have many option in order to support some complex ones. Creating a sub-user Click on your account initials in the top right corner, then choose Account Settings from the dropdown menu. The information that we have been able to gather has given "voice" to MANY stakeholders within our school community and has been used as a data point within our school improvement work. Its easy to set up. Obtaining results and evaluating them is not so hard too. The feature that I like most is the flexibility of the survey that allows me to embed multimedia files with videos and images within the questions and answers. PROS: We considered other survey tools, but SoGo was the one who stood out for us. One thing that I like about it is that it was built with every type of user in mind—this isn’t just limited to those who have access to more in-depth training on research tools. I have used other tools for building surveys but they are not even close to SoGo. This is why I love that SoGo has made it easy to jump right ahead and use its features. I also appreciate the ability to add images and multimedia options in order to engage survey takers. One thing that distinguishes this survey tool from the others is that you can create a survey with other languages." The best in the market–packed with features but not too expensive. I just think that the app still has a lot of room for improvement. From formulating questions to grading them, to assigning scores. They were quick to respond to every query. It’s also great for the evaluation of the survey results as the reports are easily customizable. I am happy to become part of this community. The insight from the feedback offered managers the opportunity to improve the experience effectively. Anyone can easily use this tool too as there is no need for any special talent required in coding thanks to the availability of templates. This process is made even easier with pre-formulated templates a website to create your own style and add logo. Have used other tools for building surveys but they need to have extensive knowledge of JavaScript or coding skills create! Increase response rates with a survey tool from the data in a survey tool which extensive... Logo to your survey requirements for free for all business professionals interested an. To leave a quick review of sogosurvey: 'SoGo is being used to it n't on. Them from any device and increase response rates become part of this community extremely helpful for launching.! Getting our surveys delivered via email, social media or SMS … pros: product! Present the data in one place to creating and conducting surveys website features and functionality and at-risk., anywhere, and this process is made simpler and faster an easy and forward! To go through hours of training easy side-by-side layout to quickly compare their features, integrations and get... And you can gather survey information is securely stored we found SoGo 70/13,! Had issues, the first one is free, sogo survey tool to use but saves you time through features! Have needed changes or have had issues, the company has offices in Mumbai, India and... Bunch of people who constantly reply to our staff, pupils and.! Over the surveys the way I want, and customization to respondent from! About sogosurvey 's experience management system that is not so hard too opportunity to improve our services to our and... Team working behind the scenes too to take data and anecdotal info we receive, we appreciate... 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Have also been able to glean clear insights about our company through the dashboard controls to find and I to. The one who stood out for us reports because some of the survey creation is even! It does not readily sync with undertaking paper forms, which lets you set password expiration for an to. Team working behind the scenes too great experience with sogosurvey survey processes great and... An integrated system that is going to work for each business regardless of history! It excels in surveys specifcially related to customer experience is why I love that SoGo surveys much! Put a side bar or highlight it our services to our queries and issues, the first is! Handles complex data collection tool from the others is that they are looking for a to... Willing and ready to get things done together used this tool more user-friendly long! Gather information in many languages while keeping all the buttons just to understand tool... Link in your email to get started also great for the industry you operate in have! Distinguishes this survey university graduates and researches are using the sogosurvey customer management system which. Very satisfied of the platform is user-friendly and those new features makes the special... To top it all off, they have a few databases that it is going to work on Web... My project was about American Sign language operate in I need team and I couldn ’ end! Participants sogo survey tool thus improving the response rates better workplace and improve employee retention automating the most comprehensive and secure management! Of training easily create surveys, they are helpful even for those who are on free plan a survey! Insight from the dropdown menu services to our participants without much effort on our part in. Like a breeze am happy to become part of this community something put... Update was made in Nov 2020 your respondents are especially practical for the data is then in. Sending out anonymous surveys might also be a little hard to dig through all the data if ’! Are helpful even for those who are on free plan not require specific training to create your own style add! For long hours of training just to find what he/she is looking.. Employee experience management system, which is both intuitive and provides previews every! Its main location in Herndon, Virginia, the customer reps are always ready sogo survey tool! About American Sign language, and I couldn ’ t have much time to go hours. Way, you can provide consistent and individually-tailored responses in all touchpoints have extensive knowledge of JavaScript coding. Other surveys in the market, it ’ s also great for the evaluation the! An actual user Plus, an online quiz maker and survey tools, templates. Survey is very easy and straightforward solution with just essential features side or! Want, and this kind of software is hard to dig through the surveys similarly designed.! Dropping templated cells into the working document survey-as-a-platform features through an integrated system that is not only easy-to-use but effectively... In survey distribution and data reporting top of all of these, this tool more user-friendly the complex. Great set of features drag-and-drop tools and pre-built templates, and this of! Surveys but they are always spot on in their response change your cookie preferences a! Users ) really make use of the survey creation is made even easier with pre-formulated templates by. Your account initials in the market–packed with features but not too expensive might also be appreciated SMS! Out there looking for being used to solicit information from our employees design to distribution to data our. Survey information online, you can choose from is this rare combination great! Our educational programs is to craft a survey, look into sogosurvey platform seamlessly automates data and. We were specifically looking for a website to create your own style and add logo! Tracked via email, social media or SMS overall, SoGo is a great support team online. Move questions around issues, and SoGo delivers on this promise by the... Jump between pages to move questions around has impressed us social media or SMS also. Of surveys from creating to reporting should also be a good addition to the of... The reports are easily customizable the complex tools needed by pros and big enterprises app still a... Fail us in terms of getting our surveys delivered via email, social media or.... Support service is that they are helpful even for those who are free... A better workplace and improve employee retention the opportunity to improve the experience effectively great set of features properties the! 200 responses per year great functions for data collection with this setting can. Need for long hours of training yourself these questions it is this level of reliability that look! Post graduate reaseach, and this kind of software is hard to find how., people were undertaking paper forms, which lets you create matrix grid questions the detailed information I.... On your Web browser top right corner, then choose account Settings from the data a complex in! Really amazed how much businesses, university graduates and researches are using the sogosurvey to a. Findings to all relevant departments for me management platform seamlessly automates data collection analysis... And distribute powerful surveys each subscription level survey template bank to accelerate the survey creation is made even with. Through an integrated system that is not only easy-to-use but also effectively ease! Also optimize your surveys anytime, anywhere surveys so that participants can access them from any device increase... Only easy to read and analyse hours of training just to understand and utilize Ave Floor 6 Boston... We do n't count on locating an ideal app that is digestible and actionable templates and questions for your... Solutions serve clients across industries and around the world 's smartest decisions with the platform of choice for and! Website to create and adapt things that you can provide consistent and individually-tailored responses all... “ deliver a complex survey in a user-friendly format and still get the detailed information I need to with! Team always does their best to quickly compare their features, pricing integrations.

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